Terms & Conditions

Last updated: July 2026

These Terms & Conditions govern the use of HeeRelay’s booking inquiry follow-up and customer-care messaging services. The service may include booking inquiry support, availability follow-up, staff alerts, lead tracking, and related customer-care communication.

HeeRelay does not guarantee bookings, sales, revenue, or business results.

SMS Program Description

HeeRelay may send non-marketing SMS messages related to:

- Booking inquiries

- Availability questions

- Customer support requests

- Staff follow-up notifications

- Booking-related communication

Messages are sent only after a customer submits the SMS consent form and checks the optional SMS consent checkbox.

Opt-Out Instructions

You may opt out of SMS messages at any time by replying STOP.

After replying STOP, you may receive a confirmation message that you have been unsubscribed.

Help Instructions

For help, reply HELP or contact HeeRelay at:

Email: [email protected]

Message Frequency

Message frequency may vary depending on the number of booking inquiries, availability questions, and support requests.

Message and Data Rates

Message and data rates may apply depending on your mobile carrier plan.

Carrier Liability Disclaimer

Mobile carriers are not liable for delayed or undelivered messages.

Age Restriction

You must be at least 18 years old to use HeeRelay’s SMS messaging services.

Your use of HeeRelay’s services is also governed by our Privacy Policy:

https://heerelay.com/privacy-policy

No Warranty

HeeRelay provides communication support for activity and service businesses. The service may include booking inquiry support, availability follow-up, staff alerts, lead tracking, and related customer-care communication.

HeeRelay does not guarantee bookings, sales, revenue, or business results.

Contact

HeeRelay

Email: [email protected]

Region: United States